Blog

Maximise The Data at Your Fingertips and Revamp Your Business Strategy with the Ultimate FeedMe Report Engine
Maximise The Data at Your Fingertips and Revamp Your Business Strategy with the Ultimate FeedMe Report Engine

Running a restaurant is beyond more than just serving high-quality food, it involves how to juice up the right food to keep your customers coming back. Take a stroll to the nearest eatery, and you’ll likely notice a surge in restaurants and cafes in every corner. So how are you going to stand up in between those? Here’s why our FeedMe Report Engine is the ultimate weapon every restaurant owner should have. Let us work and gather all the data for you so that you don’t have to waste your time in scrutinizing your business strategy. With the right implementation, we believe that your business will keep thriving and beat the rest.  Optimize Reporting Workflow  As a restaurant owner, we recognize the importance of timely reporting to your partners or team members. However, amidst your busy schedule, you may overlook submitting reports. To streamline this process, you can now schedule reports, ensuring timely delivery to specified email addresses. Are you looking for a preferred chart type to view the report? Report Customization is equipped with a wide range of chart types, including Donut, Table, Barchart, Line Chart, Stacked Line, and more. With the flexibility of connecting dimension data with fact data, you can easily analyze any data schema in the FeedMe Report Engine.  No More Overloaded Data  If you’re still clinging to the traditional manual POS system, it’s time to bid farewell and embrace the cloud-based alternative! It will be a big hiccup if you are running multiple restaurants without a proper report engine to record your daily sales. The traditional manual POS system is not equipped with the proper data storage to record daily sales effectively. Therefore, by using FeedMe Smart POS System, you can simply tap into an General Report where the FeedMe Report Engine will automatically compile real-time data, providing actionable insights with just a click, including Close-Up, Daily Sales, Receipts, Counter Report, and more.  Identify Best-Selling Menu & Double Your Profit  Our merchant told us that leveraging our data allows them to pinpoint the best-selling menu in their restaurants and how they can take the advantage to further amplify their profits. As a restaurant owner, you may also decide with your chef on how to enhance less popular menu items. Moreover, the data can guide you in allocating a larger manpower for the kitchen and floor during peak times. Besides that, do strategize with your marketing team such as giving out special “Buy 1 Free 1” vouchers during low peak hours. These targeting promotions will help you to increase customer loyalty and build long-lasting customer relationships which in turn drives sales. Via FeedMe Report Engine, our system will tabulate the total of the vouchers that are given out to your customer and track the voucher claimed as well.   Inventory Nightmares  How often do you check your daily food wastage for your restaurant? This is important for any restaurant owner because you need to monitor stock levels, preventing overstock or potential stockouts. We understand the challenges of managing inventory, especially if you oversee multiple restaurants simultaneously. Therefore, the best solution is to use FeedMe Report Engine to organize the data for you!  Track Suspicious Transactions  Void orders can lead to direct revenue loss for the restaurant, as the items associated with voided transactions are often prepared or served before the void is noticed. Restaurant owners may face challenges in distinguishing between legitimate voids (e.g., customer complaints or kitchen errors) and potentially fraudulent voids intended to manipulate sales records for personal gain. However, this can be avoided with our strict management in recording down all the counter activities, including drawer cash activities, E-wallet transactions, Debit and Credit Card transactions.  Why does the FeedMe Report Engine matter? Spend less time on manual data entry and report generation, allowing you to focus on what matters most – serving your customers and growing your business. In the dynamic world of F&B, having a POS system with a robust Report Engine is not just a luxury; it's a necessity. Elevate your business to new heights by embracing technology that not only understands your challenges but provides practical solutions. Choose FeedMe POS System and revolutionize the way you manage your operations – because your success is our business. Ready to begin your data-driven transformation? Contact us today and experience the power of FeedMe Ultimate POS Report Engine. How to Check Report from FeedMe POS & FeedMe Portal. Click the link below: FeedMe Smart POS System: https://scribehow.com/shared/Check_Report_from_POS__5DNyPf-nQ1mYNEh9eLFFpw?referrer=documents FeedMe Portal: https://feedme.ai/blog/feedme_report_engine_mar_2023 https://scribehow.com/shared/Check_Report_from_Portal__qWwRa1AfT0GkWXpESjHeAA?referrer=documents

Hershey Goh
Hershey Goh
2024-03-25
Optimize Your Restaurant Operations with FeedMe Employee Management System
Optimize Your Restaurant Operations with FeedMe Employee Management System

One of the fundamental steps for a successful business in 2024 is to have effective employee management in your restaurant. We believe that your employees are the backbone of your day-to-day restaurant operations, and without them, your business will go nowhere. We understand the challenges that every restaurant owner faces. Finding a reliable employee to assist with daily tasks is not easy. Put your worries away and keep scrolling down, as we will share more tips on how our feature is simple to use and effective in helping you solve your problems. Assign Roles for Efficient Works Managing employee and daily tasks becomes challenging without proper access to the POS system. The FeedMe POS System offers a solution by allowing restaurant owners to assign roles to restaurant staff, manage their access and actions. All you need to do is go to FeedMe Portal and click the “Employee” on the tab to get this done. Once you've selected the right Person-In-Charge (PIC) for your restaurant, simply assign the role to grant access to control the POS system. Additionally, the restaurant manager's role can be selective on specific tasks that need to be performed at the preferred outlet.  Run Your Business with Advanced Monitoring  Track employee activity in real-time, wherever you are, with FeedMe POS System. Each employee uses a name with a 4-digit passcode to access the POS system. As the restaurant owner, you can view your employees' timesheet from FeedMe Portal, and check activities such as order, void and refund on POS. Reward Your Best Performers Every outstanding employee deserves recognition and a reward to foster teamwork and collectively achieve your business goals. By assigning role-based responsibilities to your employees, you can also track those who contribute the highest sales and reward them accordingly.  Reduce Time Spent on Manual HR Tasks FeedMe Employee System’s timesheet is accessible via POS system or the FeedMe Portal (https://portal.feedme.cc/employee/timesheet) allowing you to track clock-ins and outs for your employees. This will help you reduce the time spent on manual HR tasks.  Furthermore, restaurant owners can add management teams to the FeedMe portal, granting them permission to access a broader spectrum of restaurant management tasks. This includes membership management, menu management, promotion management, voucher management, and much more. It’s simple to invite users to join as business team members; just create an account on the FeedMe portal (http://portal.feedme.cc/), and your employee is ready to roll. In conclusion, the absence of employee management features in a POS system can create various pain points for restaurant owners, affecting areas such as accountability, security, efficiency, and compliance. The FeedMe Smart POS System implements a robust POS system with employee management capabilities that can address these challenges and contribute to the overall success of the restaurant. Click the link below for a detailed user guide on effectively applying this to your employee management: How to Invite Team Members to join FeedMe portal https://scribehow.com/shared/How_to_Invite_Team_Member_to_join_FeedMe_portal___x9BFYEMQY29N8hNpb0c9g Adding POS Employee and Assigning Roles https://scribehow.com/shared/Adding_POS_Employee_and_Assigning_Roles__rJtSNGuzSLWzhX9MOtnlrA

Hershey Goh's Avatar
Hershey Goh
2024-03-03
Ramadan Insights: Unlock Opportunities and Navigate Challenges during Ramadan with FeedMe Smart POS System
Ramadan Insights: Unlock Opportunities and Navigate Challenges during Ramadan with FeedMe Smart POS System

As the Ramadan season approaches, restaurant owners face a unique set of opportunities and challenges. This period of reflection and community brings a significant shift in dining habits, with evenings transforming into bustling hubs of family and friends gathering to break their fasts. For restaurant owners, this time is ripe with the potential to enhance customer experience, and operational efficiency and increase restaurant sales and awareness. Keep scrolling to explore how FeedMe can help you seize opportunities and tackle challenges throughout Ramadan! Leveraging Ramadan Opportunities for Restaurant Growth with FeedMe: Introduce a Special Ramadan Menu During the Ramadan period, restaurant owners have a golden opportunity to boost both traffic and awareness by introducing a special Ramadan Menu, tailored to cater to the fasting community during Iftar. By harnessing technology, both online and offline, to advertise this unique offering, restaurants can significantly increase their visibility. Utilizing tools like the FeedMe Report Engine allows for a deeper analysis of customer preferences, enabling the crafting of a menu that resonates with the tastes and dietary needs of the fasting clientele. Incorporating these insights into the FeedMe Digital Menu not only streamlines the ordering process but also enriches the dining experience, making it more engaging and convenient for customers. This strategic approach not only attracts a wider audience but also fosters repeat visits by enhancing customer satisfaction through a carefully curated menu and an improved dining ambiance that reflects the spirit of Ramadan. Additionally, engaging with the community and offering special deals can further elevate the restaurant's appeal, making it a preferred choice for breaking the fast. Enable Pre-orders and Delivery Options Offering a pre-order service during Ramadan is crucial for ensuring that both kitchen staff and restaurant servers are well-prepared and able to serve food promptly at Iftar. This foresight not only streamlines operations but also enhances the customer experience by ensuring that meals are delivered timely, aligning perfectly with the breaking of the fast. Additionally, incorporating a delivery service that allows for the scheduling of orders in advance can significantly broaden a restaurant's reach and convenience. Utilizing a platform like FeedMe enables restaurant owners to seamlessly integrate their Point of Sale (POS) system with major delivery platforms. This integration facilitates a smooth process where customers can easily schedule their delivery times directly through the delivery platforms. Such strategic implementations not only cater to the unique needs of the Ramadan period but also elevate the overall service offering of the restaurant, making it a preferred choice for customers seeking convenience and reliability in their dining experiences. Expand Operating Hours Expanding operating hours during Ramadan is a strategic move that can significantly benefit restaurants by accommodating the unique dining patterns and increased demand associated with this month. This adjustment not only meets the specific needs of customers observing Ramadan but also maximizes the restaurant's potential for increased revenue. Leveraging the FeedMe Employee Management system further empowers restaurant owners to efficiently allocate and manage their workforce during the bustling Ramadan season. Restaurant owners are able to devote more attention to crucial aspects such as staff training and managing the increased customer flow. Effective manpower management during this time is essential for maintaining high service standards and ensuring that both staff and diners have a positive experience. Deliver Exceptional Service to Enhance Customer Satisfaction and Foster Loyalty Ramadan period presents a prime opportunity for restaurants to attract new customers and solidify their brand image by offering an exceptional dining experience. For restaurant owners, this is a golden chance to stand out in a competitive market by providing delicious food alongside outstanding service. Emphasizing quality in both menu offerings and customer service can leave a lasting impression on diners, potentially converting them into loyal patrons. By capitalizing on this opportunity, restaurants not only boost their visibility but also establish a reputation for excellence that resonates well beyond the Ramadan season. This strategic approach is crucial for building a strong brand identity that values customer satisfaction and culinary excellence, laying the foundation for sustained growth and success. Addressing Ramadan Challenges Effectively with FeedMe: Integrating Special Menus Without Disrupting Regular Operations Incorporating a special Ramadan menu alongside the regular offerings during Iftar presents a unique challenge for restaurant owners, requiring them to serve an expanded variety of dishes without compromising the efficiency of regular operations. Ensuring that the kitchen operates seamlessly and efficiently becomes paramount, as the staff must juggle the preparation of both the special and regular menu items. Implementing the FeedMe Kitchen Display System can significantly streamline this process, enhances the kitchen's ability to manage a diverse menu by improving order accuracy and speeding up preparation times. It also facilitates smoother communication between kitchen staff and servers, ensuring that all customers, whether they're ordering from the special Ramadan menu or the standard menu, receive prompt and exceptional service. This approach not only maintains operational efficiency but also elevates the dining experience for all patrons during the busy Ramadan season. Efficiently Manage Both Online and Offline Customers During Iftar The Iftar rush brings a significant increase in customer traffic, encompassing both online orders and those opting to dine in. To navigate this surge efficiently, the adoption of the FeedMe QR Code Ordering system stands out as a strategic solution. This feature enables customers to place their orders directly from their smartphones, streamlining the ordering process and significantly reducing the need for extensive manpower to take orders manually. This approach not only enhances order accuracy but also accelerates the service, catering to the fast-paced nature of Iftar dining. In addition to streamlining the ordering process, restaurant owners can leverage the FeedMe Queue System to effectively manage the influx of dine-in customers. This feature provides a structured way to handle waiting times, improving the customer's experience by reducing perceived wait times and organizing the flow of dine-in traffic. Furthermore, with FeedMe delivery integration, delivery orders flow directly to the POS System, eliminating the need for manual entry and thereby reducing the potential for errors. This comprehensive approach ensures that both online and offline customers receive prompt and efficient service during the bustling Iftar period, enhancing overall satisfaction and operational efficiency. Facilitating Large Group Accommodations Ramadan is synonymous with communal dining, often involving large groups coming together to break their fast. This presents a unique challenge for restaurants aiming to provide exceptional and comfortable service to every guest. Utilizing the FeedMe table mapping feature, restaurant owners gain the flexibility to customize their table layouts efficiently, ensuring that they can accommodate large groups without compromising comfort or service quality. This feature enables a strategic approach to space management, allowing for the optimization of dining areas to host bigger parties while still maintaining a smooth flow of service. By leveraging such FeedMe table mapping, restaurants can enhance their guests' dining experience during Ramadan, making it easier to manage the increased demand for group accommodations and ensuring that every diner leaves satisfied. Utilize Insightful Analytics for Optimized Inventory Management, Menu Adjustments, and Staff Allocation Utilizing the analytics capabilities of FeedMe during Ramadan can transform the Iftar dining experience into a highly efficient and satisfying event for both customers and restaurant staff. By analyzing data on inventory levels, menu item popularity, and staff performance, restaurant owners can make informed decisions that directly impact the quality of service during Iftar. This includes adjusting the menu to highlight the most popular dishes, ensuring that ingredients for these dishes are adequately stocked to meet demand without overstocking less popular items. Moreover, analytics can pinpoint the busiest times for Iftar, allowing for precise staff allocation to handle the surge in dine-in and online orders efficiently. This data-driven approach not only streamlines operations during one of the busiest times of the year but also minimizes waste and maximizes customer satisfaction by ensuring that every diner enjoys a memorable Iftar experience. Ramadan offers a unique opportunity for restaurants to showcase their culinary excellence and exceptional service. With FeedMe's comprehensive solutions, your establishment is equipped to both leverage the month's opportunities for growth and navigate its challenges with confidence. From special menus and extended hours to accommodating large groups and managing online and offline orders efficiently, FeedMe is your partner in making this Ramadan season your most successful yet!

Hershey Goh's Avatar
Hershey Goh
2024-02-22
From Food Trucks to Hawker Stalls: Revolutionizing On-the-Go Dining with FeedMe Smart POS System
From Food Trucks to Hawker Stalls: Revolutionizing On-the-Go Dining with FeedMe Smart POS System

In the dynamic realm of mobile dining, where the ambiance of food trucks, the charm of hawker stalls, and the novelty of pop-up stores captivate food enthusiasts, FeedMe Smart POS System emerges as the cornerstone of operational excellence. FeedMe not only addresses the inherent challenges of mobile eateries but also elevates the customer experience through its key features. All-In-One POS Device The mobility and spatial challenges that often come with running a food truck or a pop-up store. With FeedMe functional POS software and all-in-one POS device, allow for easy relocation, ensuring uninterrupted operations regardless of the venue. This compact, easy-to-transport device ensures that no matter where your venture takes you, your operations can smoothly transition without skipping a beat. The all-in-one design means that you have everything you need to take orders, process payments, and manage your business in one sleek unit, eliminating the hassle of juggling multiple pieces of equipment. Comprehensive Payment Solution Diving into the diverse world of customer payment preferences, the FeedMe Smart POS System shines with its Versatile Payment Solution. This feature supports a wide array of payment methods including Credit Card, Debit Card, Apple Pay, and E-wallet payments, catering to the digital-savvy customer and those who prefer traditional payment methods alike. This inclusivity not only streamlines the payment process but also ensures that every customer can transact in the way that they are most comfortable with, reducing bottlenecks and enhancing the speed of service. Pick-up Service Furthermore, the Pick-Up Feature of the FeedMe Smart POS System is a game-changer for the fast-paced environment of food trucks and small stalls where every square inch and every second count. This feature optimizes the order pick-up process, ensuring that orders are ready for swift collection, which is especially beneficial in space-constrained settings. By facilitating quicker turnovers and reducing customer wait times, this feature significantly boosts operational efficiency and customer satisfaction. Incorporating the FeedMe Smart POS System into your mobile dining business isn’t just an upgrade—it’s a transformation. With its focus on solving the specific challenges of food trucks, hawker stalls, and pop-up stores through its innovative features, FeedMe Smart POS System sets the stage for enhanced service speed, customer satisfaction, and overall business growth. FeedMe Smart POS System is more than just technology, it's a partner in your venture's journey toward achieving operational brilliance and delivering unforgettable dining experiences on the go.

Hershey Goh's Avatar
Hershey Goh
2024-02-08
Contact Us for 30 days Free Trials

logo

Innovation is the core of our business approach.
FeedMe is a smart POS system designed for
F&B restaurants to manage your business effortlessly.

About Us
+60 12 352 0358
KL Office
FeedMe Pos Sdn Bhd (1308149-H)
Pinnacle Petaling Jaya,
A-19-3A,C,
Lorong Utara, Pjs 52,
46200 Petaling Jaya,
Selangor

JB Office
FeedMe Pos Sdn Bhd (1308149-H)
19-01 & 19-02, Jalan Setia Tropika 1/3,
Taman Setia Tropika,
81200 Johor Bahru,
Johor
Contact Us