Hershey Goh
Published At: 2022-06-30
FeedMe Kitchen Display System & Order Display System (KDS & ODS) - Bring changes to your restaurant!
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"In April 2022, FeedMe officially introduced another powerful feature to help F&B business owners to maximize their restaurant efficiency and solve everyday problems such as workforce shortage, customer complaints, food quality, and food wastage."
"The Kitchen Display System & Order Display System speeds up workflow and changes restaurants to operate efficiently by placing all actions at their fingertips."
"Via this brief, you will learn how "
"Kitchen Display System & Order Display System"
" can improve your restaurant's efficiency and quality of restaurant operations. "
"So what is Kitchen Display System (KDS) & Order Display System (ODS)?"
"In this feature, we will provide several views to fit the needs of a restaurant:"
"1. Kitchen Display System - Kitchen Mode"
"https://t25608366.p.clickup-attachments.com/t25608366/d380492c-819d-439f-b1ad-da58a30e41d2/ODS%20KDS-02.jpg"
"The Kitchen Display System - Kitchen Mode (KDS Kitchen Mode) is a digital screen that displays order information in the kitchen. The function is to replace paper tickets and kitchen printers; help to capture order information in real-time and track the meal preparation duration by the chefs. At the same time, this will give you an insight to evaluate your chefs’ performance. Besides that, it also provides dishes sorting functions for chefs to have adequate time to plan and prepping the same dishes simultaneously. "
"2. Kitchen Display System - Window Mode"
"https://t25608366.p.clickup-attachments.com/t25608366/2bb1298d-22a0-4969-8b52-2b47962c0c2e/ODS%20KDS-03.jpg"
"The Kitchen Display System - Window Mode (KDS Window Mode) is a digital screen that displays at the window where your restaurant servers will get notification to take the prepared food from the kitchen once it is ready. It integrates the communications between the front and back of the house whereby servers and chefs can communicate directly via one screen. Besides that, servers are also able to get a quick check on customer ordering status through KDS Window Mode on a tablet upon request. "
"3. Order Display System"
"https://t25608366.p.clickup-attachments.com/t25608366/1a292c6a-d3c3-4ad9-9323-39e306eab0e5/ODS%20KDS-04.jpg"
"The Order Display System (ODS) will be placed in front of the cashier counter to let delivery riders and self-pickup customers check their food ordering status by themselves. Besides that, ODS will help to maximize the restaurant operations by avoiding getting orders wrongly, and servers will have more time to focus on the dine-in customer. "
"Here's how the Kitchen Display System (Kitchen Mode & Window mode), and POS System usually work:"
"Step 1: "
"Restaurant servers key in orders into POS System and flow the information to the kitchen."
"Step 2: "
"Once the chefs receive order information from KDS (Kitchen Mode), they will proceed to prepare the food. Next, the chefs will click the dishes again to mark the dishes as \"cooked\" once the dishes are ready to be served."
"Step 3:"
" Dishes that are marked as \"cooked\" in KDS (Kitchen Mode) will then trigger KDS (Window Mode) immediately. Hence, restaurant servers can check the food status seamlessly via KDS (Window Mode) or POS System."
"https://t25608366.p.clickup-attachments.com/t25608366/8555bd5f-a7a8-4c6d-8591-cce20011a831/ODS%20KDS-05.jpg"
"Check out this video to see the entire flow!"
"https://www.youtube.com/embed/LHZHnofH-0s?showinfo=0&autoplay=0"
"KDS & ODS has proven to be of tremendous value for a restaurant. It does more than reducing the need for paper in restaurants. It also improves customer experience, provides efficiency, and boosts restaurant sales and profits."
"Check out this video, our ODS KDS Creator - Victor See will show you how the Kitchen & Order Display System improves your restaurant efficiency!"
"https://www.youtube.com/embed/DdtYV8LZe7g?showinfo=0&autoplay=0"
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